What Happens After You Enroll in an MCA Debt Relief Program?

After you enroll, the work moves from your desk to the negotiation team’s, and your part becomes smaller and steadier. You sign one set of program documents with every term and every fee in it. A dedicated program account is set up for you and managed by an independent payment processor; Anchor Resolve never holds or handles your funds. Your first payment goes into that account on the date your program agreement sets, and after that you make one weekly payment. A dedicated negotiation team works with each of your funders on your behalf, one position at a time, and when a funder agrees to new terms, you review and sign that agreement yourself. Your point of contact throughout is Anchor Resolve. Results vary. No outcome is guaranteed.

What happens first?

Enrollment is your signature on the program documents, and nothing before it commits you to anything. Those documents contain every term and every fee. There is no separate fee agreement. The program fee is set out in your program agreement. Anchor Resolve is compensated by the servicing partner from that fee. You do not pay Anchor Resolve separately.

Before you sign, the documents also set out what happens to each of your existing advances and its draft once you enroll, and the risks that come with it. Read that part closely and ask every question you have. If anything about your existing payments is unclear, it should be answered in writing before you sign, not after.

Where does my money go?

Into a dedicated program account set up for you and managed by an independent payment processor. Anchor Resolve never holds or handles your funds. Your first payment goes into that account on the date your program agreement sets, and your weekly payments follow on the schedule it sets. If anyone, from any firm, ever asks you to wire program money into a firm’s own account, treat that as a red flag. Our guide to MCA debt relief scams explains why.

What does the negotiation team do?

The dedicated negotiation team takes your positions one at a time and works each balance and its schedule with that funder on your behalf: the hardship documentation, the proposals, and the paperwork. Each funder gets its own file and its own written agreement. Anchor Resolve itself does not negotiate with funders. Nothing requires a funder to agree to new terms, and some funders take longer than others. Our guide to how long MCA debt relief takes explains what makes a position move faster or slower.

Your part is honesty when your numbers change. If deposits rise or fall, or something new arrives in the mail, the plan may need to change with it.

Who will I hear from, and about what?

Results vary. Nothing requires a funder to negotiate or to pause collection.

Can my funders still collect or sue while this runs?

Yes. Enrolling in a debt relief program does not prevent a funder from pursuing collection or legal action while balances are being renegotiated. In many cases contact quiets down as talks progress, but nothing requires a funder to pause. Send any letter, notice, or court paper you receive to your point of contact as soon as it arrives. If you are served with a lawsuit, talk to a licensed attorney in your state right away: a lawsuit runs on court deadlines that do not move for negotiations, and Anchor Resolve is not a law firm. Your negotiation team can still work your positions while an attorney handles what belongs in court.

What happens when a funder agrees?

You receive the new agreement for that position and review it, and nothing changes on that position until you sign it with that funder. The agreed terms are paid as that agreement sets out. As each balance is paid under its agreement, the UCC-3 termination that should clear the funder’s lien from the public record is tracked, because it does not file itself.

What if something goes wrong?

Sometimes a funder holds out. If one does, you hear about it early, along with the honest alternatives for that position. If your circumstances change, say so; the plan can change with them. And if you ever have a question about a fee, a payment, or a position, ask it, and expect the answer in writing.

Common questions